Trust Center
Security and compliance information, all in one place.

HIPAA
HIPAA compliance monitored by Vanta.
Controls
Selected HIPAA controls with passing evidence in Vanta
- Data backup plan implemented✓ Passing
- Access controls applied✓ Passing
- Security incident procedures implemented✓ Passing
- Audit controls implemented✓ Passing
Subprocessors
Frequently asked questions
How do I request a document?
Select the documents in the section below and submit the request form. Our team will follow up by email.
How do I get a Business Associate Agreement?
We provide a Business Associate Agreement directly to each customer. Contact your Shasta Health representative if you need another copy.
Where can I find information about data retention and deletion?
Request the Data Management Policy, or contact privacy@shasta.health with questions about your agreement.
How does Shasta handle security incidents?
You can request our Incident Response Plan and HIPAA Breach Notification Procedures in the Documents section below.
How do I report a security concern?
Email privacy@shasta.health so our team can review it.
Documents
Select the documents you would like to access. Business Associate Agreements are provided directly to each customer.
Data Management Policy
Policies
Access Control Policy
Policies
Incident Response Plan
Policies
HIPAA Breach Notification Procedures
Policies
Third-Party Management Policy
Policies
Access request
Select documents above, then tell us where to follow up.