“You're not just a vendor to us. You're part of how we scale.”

Every business owner I know is getting hammered with DMs right now.

Another AI company, another promise to fix healthcare, another company trying to figure out their deliverables on your dime.

Then there’s Srinjoy Majumdar and the team at Shasta Health.

We’ve been working with them since last November. Here’s some quick hitters:

Our front desk used to be pulled in three directions at once. Phone ringing. Computer work waiting. A patient standing right in front of them. Something always lost.

Shasta took that down to two.

It’s been a road to get here but starting September 1st, they answer every call we get, 24/7.

Yes, that includes weekends.

A human gets looped to the front desk when asked or when the call actually needs one, and only during business hours.

That means our front desk can be present with the patient in front of them, or the tasks at hand, instead of getting pulled away mid-conversation.

Same story on the back office side. Insurance verification. Prior authorization. The browser work and fax chasing nobody wants to do.

Handled.

We didn’t just take their word for it. We built a spreadsheet to track it against real KPIs. Recapture rate. Conversion. Scheduling new patients. Cancellations.

Not to mention the hours our team gets back.

Some companies are selling a dream…

Shasta Health is truly building infrastructure for the future of healthcare.

It’s why I’m confident R2P can keep adding locations without our front desk and back office breaking under the weight of it.

Thank you Srinjoy, and thank you to the whole Shasta Health team. You’re not just a vendor to us.

You’re part of how we scale.